Zenko Group – who are they
Zenko Group is an outsourced contact center that has been operating since 2014.
Our company has three main goals: quality, convenience, and promptness. We are confident that every service should be of high quality, and our customers should be able to get what they need easily and quickly.
At the start of each project, we organize the work so that agents can be as productive as possible every minute. Thanks to the use of modern technologies, agents will be able to communicate effectively in the most efficient and timely manner.
We have our own methodology for tracking quality indicators. This allows us to control the level of accuracy and speed of application processing. In addition, each project is assigned a specific technology. It allows agents to work as efficiently as possible and helps to correct even the smallest mistakes.
Mission:
We communicate with your customers for the benefit of all parties. Businesses make a profit and customers improve their quality of life by using your products.
Principles:
In order to get what you want, it is important to first create it for someone else. We create prosperity for our clients in the way when: the profit, quality service and influence on the desired audience are growing. Having a reputation as a reliable partner, we ensure transparent business relations.
Priorities:
It is important to us that you feel comfortable and productive while working together. Our workflows have been established by hundreds of projects and thousands of hours of experience.