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Welcome to BPO Zenko. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, https://bpozenko.com/.

1. Company Information

Company Name: Zenko Group, Profit Call LLC
Address: Hetmana Pavla Polubotka Street, 1A, Kyiv, 02100
Contact Information: [email protected], +380 (93) 639 17 14

2. Types of Data Collected

Personal Data: We may collect personal data such as your name, email address, phone number and any other information you provide directly to us.
Non-Personal Data: This includes information that cannot identify you personally, such as browser type, operating system, and the pages you visit on our site.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. These technologies help us to understand your preferences, improve your user experience, and provide personalized services. Here is a detailed description of how we use these technologies:

3.1. Cookies. Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the proper functioning of our website. Without these cookies, certain features of the site may not be available.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any errors. This data helps us improve the website’s performance and user experience.
  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
  • Targeting/Advertising Cookies: These cookies track your browsing habits and allow us to show you relevant advertisements. They also help limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

3.2. Managing Cookies and Tracking Technologies

You have the ability to accept or reject cookies through your browser settings. Here are some ways you can manage cookies:

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies, or notify you when a cookie is being set.
  • Please note that if you disable cookies, some features of our website may not function properly, and your experience on our website may be less personalized.

By using our website, you consent to our use of cookies and similar tracking technologies as described in this Privacy Policy.

4. Data Collection Methods

Direct Collection: We collect data directly from you through forms on our website, such as contact forms, account registrations, and service requests.
Automatic Collection: We collect data automatically using cookies, server logs, and other technologies when you interact with our website.

5. Purpose of Data Collection

  • Service Delivery: To provide and improve our services, process transactions, and respond to your inquiries.
  • Communication: To send you updates, promotional materials, and other information related to our services.
  • Legal Requirements: To comply with legal obligations and protect our legal rights.

6. Data Sharing and Disclosure

  • Third-Party Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as hosting providers, and analytics services.
  • Legal Obligations: We may disclose your data to comply with legal obligations, respond to legal requests, and protect our rights and safety.

7. Data Storage and Security

  • Storage Location: Your data is stored on secure servers located in the Country.
  • Security Measures: We implement various security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and regular security assessments.

8. User Rights and Control

  • Access and Correction: You have the right to access and update your personal information by contacting us at [email protected].
  • Deletion: You can request the deletion of your personal data by emailing [email protected].
  • Opt-Out Options: You can opt out of receiving promotional communications by following the unsubscribe instructions included in those communications.

9. International Data Transfers

Cross-Border Data Transfer: We may transfer your data to countries outside of your residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to the Privacy Policy

  • Notification of Changes: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
  • Effective Date: This Privacy Policy is effective as of July 1, 2024.

11. Contact Information

Privacy Officer: If you have any questions or concerns about this Privacy Policy, please contact our Privacy Officer at [email protected].

12. Compliance with Laws

We comply with relevant data protection laws, including the General Data Protection Regulation (GDPR).
By using our website, you consent to the terms of this Privacy Policy and the collection, use, and sharing of your information as described herein.