Solve the problem of lost customers now!

Missed calls, unanswered chats, and ignored messages mean lost trust and revenue. Get a 3-week free trial and see how our agents efficiently handle customer inquiries, boosting your reputation and profits.

Calculate savings

View
promo video

Key service components

For three weeks, test our services completely free and see the difference we can make for your business.

Full support starting from $320 per week! Here’s what you get:

Skilled agents ready 24/7 – ensure seamless communication with your customers anytime.
CRM integration – optimize processes and manage client data effortlessly with full integration into your system.
Call monitoring – gain insights to improve communication quality through recorded call analysis.

Your contact center can handle complex tasks without unnecessary costs.
Get started in just 3–4 days!

Related services that may be useful

Help Desk Outsourcing

Technical Support Outsourcing

Live Chat Outsourcing

Call Center Outsourcing

Inbound Contact Center Services

Medical Outsourcing Services

Book a consultation now and discover our newest deals and special offers for partners.

Our experts can discuss your industry needs and sales/support teams’ condition at a time and channel that suits you.

Successful client cases

До всіх кейсів

Network of Clinics in Canada

Task: To elevate patient experience, ensuring seamless appointment scheduling aligned with clinic standards and clinical notes. With personalized support, compliance assurance we’re dedicated to enhancing patient experience and optimizing clinic’s operations.

Processed 25,000+ cases per month
Created a structure for in-house training of agents
Established a multilingual team of specialists
Created business processes for the partner
We have the best service quality indicators among competing companiese application is approved.

Sales of solar panels in the US market

Task: To sell the service of installing panels for household owners using a ready-made customer base.

More than 100,000 prospects were contacted within 4 months
Smooth start of the project in 3 days
Fulfilled the KPI of sales on the project
We used our own telephony and CRM system
Created our own training program for sales agents

Network of Clinics in Canada

Task: to sell the service of installing panels for household owners using a ready-made customer base.

Processed 25,000+ cases per month
Created a structure for in-house training of agents
Established a multilingual team of specialists

Expertise of the Zenko Group

With over 10 years of experience in outsourcing, we solve the most complex tasks and deliver results. You can safely entrust us with your project because you will get:

Result

Up to 30% increase in conversion rates with professional scripts and upsell strategies. 25% improvement in customer satisfaction reported by our partners.

Support 24/7/365

Over 1 million inquiries handled annually without interruptions. Your customers receive support anytime, day or night.

Cost-Effectiveness

It’s more profitable for you to use an outsourcing service than to maintain an office, team, equipment, and solve many related issues

Data security

Certified to ISO 27001 and GDPR standards, we ensure top-level data protection. 110+ NDA-compliant projects delivered with full client confidentiality

Dedicated team

We involve specialists from various fields in the project. They care about the quality and result of the project

Transparent monitoring

Are you used to keeping track of qualitative and quantitative indicators? For your comfort, we provide online reports and access

Data protection

Customer safety is paramount to us. We ensure data protection in accordance with the NDA agreement and ISO 27001 security certificate.

Your business is in good hands. You deal with strategies, and we communicate with customers.

Apply now and get customer success management team.

Ask yourself:

How many of your customers turn to competitors due to long response times?
Do you analyze the losses caused by missed inquiries and how they impact your business revenue?
How could implementing professional support boost your earnings in just the first month?

You don’t have to solve these issues yourself. Our experts will help you find a solution.

Online calculator

Calculate the cost of outsourcing your user support in 4 easy steps. After selecting the option, click the "Next step"

Step 1: Choose the number of requests from customers per month

XXS - 250 requests
XS - 500 requests
S - 1000 requests
M - 2000 requests
L - 5000 requests
XL - 10000 requests

If it is difficult for you to decide on a package of services, please order a free consultation - we will be happy to help you.

XXS. It includes one support language.

Step 2: Choose your preferred support language

english
spanish
german
french
ukrainian
arabian

If it is difficult for you to decide on a package of services, please order a free consultation - we will be happy to help you.

XXS. It includes one support channel.

Step 3: Choose the desired communication channel

phone
chat
social networks
email

If it is difficult for you to decide on a package of services, please order a free consultation - we will be happy to help you.

You have selected a package XXS. Available schedules: 08.00-16.00 or 08.00–22.00

Step 4: Choose a support schedule

08.00-16.00
08.00–22.00
24/7

The result of the cost calculation

You chose:

. Monthly inquiries volume:

Support language:

Support channels:

Support hours:

Package price: USD/month

Cost of 1 request: USD 08.00–22.00 or

*applies after the end of the number of requests per month defined by the package.

Still not convinced? Apply for a 3-weeks free trial here

No risks, just seamless service and unwavering support for your brand. Our agents are committed to delivering exceptional performance that not only meets but elevates your brand’s image. This exclusive offer is ideal for those seeking a dependable partner to expand their contact center capabilities or optimize existing processes. Love the results? We’ll keep the momentum going. If not-you walk away with no obligations.

Conditions:

Application Period: The campaign runs from October 10 to November 10, 2024.
Service Period: Services will be provided for 3 weeks from the moment the application is approved.
Industry: Companies requiring call center services for customer support, sales, or inquiry processing.
Project: The project must have clearly defined tasks that can be completed within 3 weeks.
Technical Requirements: Availability of a CRM system or other necessary software.

Live Chat Outsourcing

Call Center Outsourcing

Inbound/Outbound Sales

Cross-Selling/Up-Selling

Procedure

Participation Procedure: Our team will review your application, and if the project meets our criteria, we will contact you to confirm participation. After the application is approved, two of our operators will work on your project for up to 6 hours a day for 3 weeks. you decide whether to continue the collaboration. If you are not satisfied with the results, you have no financial obligations.

Guarantees: Brand Integrity: We guarantee that our services will maintain your brand’s high level of quality and professionalism. Confidentiality: All client data remains confidential and is used solely for the purpose of providing services within the scope of this campaign.

Legal Terms: Agreement: Before the trial period begins, an agreement will be signed between Zenko Group and the client, governing all the terms of the campaign.

Apply now and get 3 weeks of professional support for free!

Тут буде якийсь текст, який може бути різним для цієї форми, і тієї, що перед футером. Розкажіть нам про ваші складнощі з підтримкою користувачів – ми знайдемо рішення саме під ваші потреби.